Tech-Facilitated Abuse 101

• Understand how phones, apps, cloud accounts, trackers, cameras, and smart devices are misused to coerce, monitor, or isolate.

• Threat-model mapping; “a day in the life” scenario.

• Glossary of terms; device/tech abuse patterns quick guide.

 

Red Flags & Safe Screening

• Spot behavioural and technical indicators; ask trauma-informed, non-leading questions without increasing risk.

• Roleplay intake calls; design safer screening forms.

• Red-flag checklist; sample screening scripts.

 

Device & Account Triage (Non-Forensic)

• Triage phones/computers for common signs of stalkerware/spyware, unsafe settings, and account compromise; know when to escalate.

• Guided walk-through on a demo device; account session review.

• Triage flowchart; do/don’t list (preserve vs. clean vs. replace).

 

Safety Planning with Technology

• Build digital components into safety plans: safer comms, location hygiene, account hardening, quick-exit strategies, safe cloud use.

• Draft a tech-aware safety plan for two client profiles.

• Safety plan template; “safer settings” cheat-sheet.

 

Property & Vehicle Basics (When to Request TSCM)

• Recognise household/vehicle risks (locks, lighting, trackers, covert mics); know triggers for home/car sweeps and how to brief a specialist.

• Room-by-room and vehicle checklist exercise.

• Printable home/vehicle checklists; TSCM referral form.

 

Evidence-Aware Practice

• Document indicators without tipping off a perpetrator; understand preserve/clean/replace decisions and chain-of-custody basics.

• Build an incident log; screenshot/redaction practice.

• Evidence note template; disclosure guidelines.

 

Legal, Ethical & Confidentiality

• Duty of care, consent, privacy; avoiding location disclosure; information-sharing protocols and subpoenas/records handling.

• Case study on info-sharing dilemmas.

• Confidentiality policy template; safe-contact matrix.

 

Organisational Readiness & Incident Response

• Establish escalation paths, code words, visitor controls, breach responses; align policy, people, and tech.

• Tabletop exercise: “urgent escalation in a refuge.”

• Incident playbook; on-call/escalation tree template.

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​Cloud, Accounts & Family-Sharing Pitfalls

• Close data-leak paths in iCloud/Google/Microsoft; review recovery channels, OAuth tokens, shared albums/calendars.

• Account hardening lab.

• Account reset checklist; MFA guide.

 

Smart Home & IoT Safety

• Secure/reset cameras, doorbells, locks, speakers, hubs; review logs and revoke access safely.

• Factory reset & safe recommission demo.

• IoT reset/hardening quick cards.

 

Social Media, OSINT & Image-Based Abuse

• Reduce doxxing/OSINT risk; manage geotags, followers, impersonation, image-based abuse reporting.

• Privacy sweep of a mock profile.

• Social privacy checklist; takedown/Report links.

 

Children, Co-Parenting & Schools

• Manage location sharing on kids’ devices; safe handover points; school app risks; consent and guardianship complexities.

• Co-parenting comms plan workshop.

• Family tech rules one-pager; school liaison template.

 

High-Risk Cohorts & Cultural Safety

• Tailor practice for CALD communities, disability, LGBTQIA+, rural/remote; interpreter use and safety; tech access barriers.

• Scenario adaptation by cohort.

• Inclusive practice checklist.

 

Staff Digital Safety & Vicarious Trauma

• Reduce staff doxxing and harassment; safe social media use; boundaries and wellbeing.

• Personal security settings clinic.

• Staff digital-safety checklist.​

Coordination with Police, Courts & Specialists

• Engage law enforcement effectively; brief TSCM teams; prepare concise case summaries; align legal timelines.

• Writing a one-page specialist brief.

• Referral pack templates.

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